Authors - Khumbelo Difference Muthavhine, Mbuyu Sumbwanyambe Abstract - Knowledge management (KM) is an essential company training process that incorporates four sequential factors: non-knowledgeable professionals, training to become knowledgeable professionals, new knowledgeable professionals, and knowledgeable and experienced professionals. Because the aforementioned variables are interconnected and make it extremely difficult to produce a measured solution, they must be thoroughly analyzed using mathematical formulas and reliable techniques. These issues impact businesses of all sizes, necessitating a versatile instrument for flexible KM analysis. Additionally, most KM managers dislike SD modeling due to its complexity, especially those without scientific training. This study recommended using system dynamic (SD) modeling rather than conventional tools to address the aforementioned issues. The use of SD modeling stems from three factors: (a) the examination of complicated dependencies; (b) the requirement for mathematical formulas; and (c) the graphical results in contrast to traditional methods. The study’s SD model included the four sequential factors and their relationships. KM managers should focus especially on the graph’s data when necessary modifications are needed.
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