Authors - Hoang Anh Tuan, Le Thien Nhi Abstract - As governments digitize public services, educational platforms have emerged as essential e-governance infrastructure managing users’ personal and academic data. Vietnam’s National Digital Transformation Program enforces higher education digitalization as a strategic priority, but how users’ perceive the security of these systems, and whether such perceptions translate into trust, remains underexplored. This study review literature linking Perceived Information Security Assurance, Perceived Information Security Risk, Trust, Intention to Use, and Intention to Share Personal Information among university students in Hanoi and Ho Chi Minh City. Drawing on the Technology Acceptance Model, Protection Motivation Theory, and the CIA triad, the review proposed that security assurance strongly predicts trust, and trust drives both usage intention and willingness to share personal data. Contrary to expectations, perceived risk does not diminish trust but coexists with continuous platform use. As artificial intelligence features become more standardized in educational e-governance, these trust dynamics gain urgency as citizens or users must trust not only data handling but algorithmic/AI decision-making. The review synthesizes evidence from e-government adoption, educational systems and AI governance literatures to understand trust formation in AI-enhanced educational e-governance, with implications for platform design, policy development, and future research addressing accountability and e-governance in educational contexts.
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